Contact Us

cowboys-casino, operating exclusively via cowboys777.com, is fully committed to transparent, accessible, and compliant customer support as required under current Canadian laws and Alberta Gaming, Liquor and Cannabis (AGLC) standards. Please use the contact options below for all inquiries, support requests, or regulatory matters.

Primary Contact Channels

• Telephone (Main Office): (403) 514-0900
  Available 24/7 to address urgent support, complaints, or regulatory concerns in accordance with CA industry requirements.
• Email (General Inquiries & Partnerships): [email protected]
  For general inquiries, complaints, partnership proposals, and regulatory matters. All written correspondence will be handled in accordance with legal confidentiality protections and Alberta privacy laws.
• Physical Headquarters:
  421 12 Ave SE,
  Calgary, AB T2G 1A5,
  Canada
  All in-person correspondence must comply with local CA regulations. Visits for regulatory, legal, or official purposes must be pre-arranged by phone or email.
• Official Website: https://cowboys777.com
• Regulatory Authority (AGLC): https://aglc.ca
  For external regulatory inquiries, or to verify operator licensing status under Alberta Gaming, Liquor and Cannabis.

Contact Form - Secure Submission

For your convenience, you may contact cowboys-casino via the secure online contact form below. Please include your name, email address, and a detailed description of your inquiry. All submissions are encrypted and handled in accordance with the Personal Information Protection Act (PIPA) and relevant CA privacy statutes. Our team endeavors to respond within one (1) business day; urgent issues may be prioritized.

Additional Support Options

• Live Chat: Available 24/7 for real-time assistance. Access via cowboys777.com.
• Departmental Contacts: For specific queries, such as Poker Room management, please direct your inquiry through the general contact channels above; your request will be forwarded to the appropriate department (e.g., Poker Room: Wilson Liau).

Legal and Regulatory Compliance Statement (System 2 - CCoT: 240 words)

1. Data Protection & Privacy: All contact information and communications submitted to cowboys-casino via cowboys777.com are processed in strict compliance with the Personal Information Protection Act (Alberta) and all applicable Canadian federal and provincial privacy laws. Submitted data is used exclusively for the purpose of addressing your inquiry and will not be disclosed to third parties except as required by law or regulatory authority.
2. Response Timelines & Escalation: cowboys-casino endeavors to respond to all inquiries within one (1) business day. In accordance with AGLC standards, urgent regulatory or responsible gambling matters will be prioritized and escalated to the appropriate personnel or executive contact (e.g., President: Paul Vickers). If you believe your inquiry has not been resolved satisfactorily, you may request direct escalation or contact AGLC at aglc.ca.
3. User Rights & Dispute Resolution: All users have the right to lodge complaints or regulatory concerns directly with cowboys-casino. Should a dispute arise, users are encouraged to follow the formal complaint process outlined on cowboys777.com. If further resolution is needed, users may submit their complaint to AGLC, the licensing authority, in accordance with Alberta law.

Legal Notices & Disclaimers (System 2 - CCoT: 180 words)

• Regulatory Licensing: cowboys-casino at cowboys777.com is duly licensed as a Casino Operator under the authority of Alberta Gaming, Liquor and Cannabis (AGLC) for the year 2025. All operations are subject to ongoing regulatory oversight and compliance audits.
• Jurisdictional Limitations: All contact, support, and dispute processes are governed by the laws of Alberta and applicable Canadian statutes. Services are targeted exclusively to residents of Canada where permitted by law. International inquiries are subject to local jurisdictional restrictions.
• Responsible Gambling: If your inquiry relates to responsible gambling or self-exclusion, please state this clearly in your message. cowboys-casino is committed to responsible gaming and supports all CA-mandated player protection measures.
• 2025 Policy Validity: All information, contact options, and legal terms on this page are valid through 2025 unless otherwise updated in compliance with regulatory changes.

Regional Compliance Note: All contact and support services provided by cowboys-casino at cowboys777.com are delivered in accordance with the Alberta Gaming, Liquor and Cannabis Act, Personal Information Protection Act (PIPA), and all relevant CA gaming regulations. This page was last updated on November 6, 2025, to ensure full alignment with current legal and regulatory requirements.